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EOSMAC ISSUE:
single station not turning on or stuck on

To power down a Toro E-Series OSMAC system, flip the circuit breaker on the power supply inside the cabinet to the "Off" position.

If a single station in your Toro E-Series OSMAC system is not turning on or is stuck on, begin troubleshooting the issue by looking at the specific 8-Station Output Board that controls the malfunctioning station:

  1. Locate the LED indicator lights on the 8-Station Output Board.

  2. If one light is stuck on, the 8-Station Output Board must be replaced. Brand new 8-Station Output Boards can be purchased HERE. If one light is not on, continue troubleshooting the issue by checking the condition of the 8-Station Output Board:

  3. Check for corrosion at the top of the 8-Station Output Board where the Output/Pump Cable connects.
  4. Check for corrosion at the bottom of the 8-Station Output Board where it connects directly into the 16-Station Switch & Surge Board.

  5. If the 8-Station Output Board exhibits either of the above issues, we recommend that the 8-Station Output Board be replaced. Brand new 8-Station Output Boards can be purchased HERE. If the 8-Station Output Board is in good condition, continue troubleshooting the issue:

  6. Swap the Decoder Module with a known operational Decoder Module from another satellite location (Decoder Module removal/installation instructions can be found HERE).
  7. If the problem goes away, the original Decoder Module must be sent in for reconditioning. Create a BoardTronics Shipping Label HERE.
  8. If the problem persists, swap back to the original Decoder Module, and then swap the Output/Pump Cable (connected to the 8-Station Output Board in question) with a known operational Output/Pump Cable.
  9. If the problem goes away, the original Output/Pump Cable must be replaced. Brand new Output/Pump Cables can be purchased HERE.
  10. If the problem persists, swap back to the original Output/Pump Cable and look at the Power Distribution Board. Check if the green indicator light on the Power Distribution Board is on (while the system is on), which indicates that the board is receiving proper power from the Power Transformer.
  11. If the light is not on, verify that there is proper voltage coming out of the Power Transformer by using a multi-meter on the power plug going into the Power Distribution Board. There should be approximately 14V AC.
  12. If the voltage is not correct, the Power Transformer must be replaced. Brand new Power Transformers can be purchased HERE.

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